Terms and Conditions

Welcome to GraalRealm Casino, where celestial gaming meets premium entertainment.

Terms and Conditions

General Terms

These Terms and Conditions govern your use of GraalRealm Casino services and establish the legal framework for all gaming activities conducted through our platform. By creating an account and accessing our services, you acknowledge full acceptance of these terms and agree to comply with all specified conditions.

Account Registration and Eligibility

Account creation requires accurate personal information and verification of legal gambling age in your jurisdiction. Players must be at least 18 years old or meet the minimum legal gambling age as determined by local regulations, whichever is higher.

Registration Requirements:

• Valid government-issued identification
• Proof of current residential address
• Unique email address and phone number
• Acceptance of all terms and conditions

Multiple accounts per individual are strictly prohibited. Detection of duplicate accounts results in immediate closure of all associated accounts and forfeiture of any remaining balances or pending withdrawals.

Financial Transactions

All deposits and withdrawals are processed through secure payment systems employing industry-standard encryption protocols. Minimum and maximum transaction limits vary by payment method and account status.

Transaction Processing Times:

• Credit/Debit Cards: Instant deposits, 3-5 business days withdrawals
• E-wallets: Instant deposits, 24-48 hours withdrawals
• Bank Transfers: 1-3 business days deposits, 3-7 business days withdrawals
• Cryptocurrency: Near-instant deposits, 1-24 hours withdrawals

Bonus Terms and Wagering Requirements

All promotional offers are subject to specific terms and conditions outlined in individual bonus descriptions. Wagering requirements must be completed within designated timeframes using eligible games as specified in bonus terms.

Standard Wagering Conditions:

• Bonus funds cannot be withdrawn until wagering completion
• Maximum bet limits apply during bonus play
• Game contributions toward wagering vary by game type
• Bonus expiration dates are strictly enforced

Game Rules and Fair Play

All games operate using certified Random Number Generators ensuring fair and unpredictable outcomes. Game rules and payout percentages are available within individual game information sections.

Players are prohibited from using any software, devices, or strategies designed to gain unfair advantage over the casino or other players. Detection of such activities results in immediate account closure and confiscation of funds.

Privacy and Data Protection

Personal information is collected and processed in accordance with applicable data protection regulations. We implement comprehensive security measures to protect user data from unauthorized access or disclosure.

Data Usage Purposes:

• Account verification and fraud prevention
• Payment processing and transaction monitoring
• Customer support and communication
• Regulatory compliance and reporting

Responsible Gambling Measures

We are committed to promoting responsible gambling practices and providing tools to help players maintain control over their gaming activities. Self-exclusion options and account limits are available through customer support or account management sections.

Dispute Resolution

Any disputes arising from use of our services are subject to resolution through our internal complaints procedure. Unresolved disputes may be escalated to relevant regulatory authorities or independent dispute resolution services.

Limitation of Liability

Our liability is limited to the amount of funds held in your account at the time of any claimed breach. We are not responsible for losses resulting from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.

These terms are governed by the laws of our licensing jurisdiction and are subject to periodic updates to reflect regulatory changes or operational improvements.